Welcome to E&A Team's Online Course Store

If you have ever had to write an ad for your apartment community, you have probably sat there thinking what do I need to say in this ad to bring in the masses? After all, you don’t want to waste time and money to place ads that won’t get recognized and bring in some potential applicants. You also want to make sure the applicants that do call the property or better yet visit, know what to expect when applying for your property.  Where it can sometimes get tricky is when it comes to marketing for the affordable housing industry. Unlike conventional properties, some affordable housing properties have advertising requirements they have to follow in order to stay in compliance with the specific affordable housing program (e.g., Affirmative Fair Housing Marketing Plan).  In this 90-minute session, Gary Kirkman, E&A Team’s Director of Compliance Training, will review and expand on the importance of advertising to eligible households and some items to think of when those potential applicants visit your property.  This is the recorded version of a webinar that was done live.   Topics will include:  What is Advertising?  Fair Housing – Discriminatory Advertising  Marketing Requirements for Affordable Housing Programs  Types of Advertising  Curb Appeal – Do’s and Don’ts   Read more

E&A Team's Multifamily Accessibility Design Requirements Under Federal Laws is a five hour course that covers the Accessibility Design Requirements of the Fair Housing Act, the Americans with Disabilities Act (ADA), and Section 504 of the Rehabilitation Act of 1973.   The target audience is Architects, Developers, Owners, and Contractors.  QAP Info:  This course meets the accessibility design training requirement of MOST State Housing Finance Agency Qualified Allocation Plans (QAP). * It consists of three instructional modules and a comprehensive exam. Multifamily Accessibility Overview (ADA, 504, Fair Housing Act)  - 1 hour Multifamily Accessibility Requirements under Section 504 of the Rehabilitation Act of 1973 - 1.5 hours Multifamily Accessibility Requirements under the Fair Housing Act - 1.5 hours Study/Exam Time:  1 hour Upon successful completion of the course materials and exams, trainees will print their own certificate stating that they have had five hours of Multifamily Accessibility Design Requirements under Federal Laws. *IMPORTANT:  Trainees are solely responsible for verifying that this training meets any training requirements they are seeking BEFORE registering.  Beginning and/or paying for the course implies that the trainee has verified that the training suits their needs. Read more

E&A Team's Multifamily Accessibility Design Requirments Under Federal Laws meets the Oklahoma Housing Finance Agency (OHFA) QAP. It consists of three instructional modules and a comprehensive exam. Multifamily Accessibility Overview (ADA, 504, Fair Housing Act)  - 1 hour Multifamily Accessibility Requirements under Section 504 of the Rehabilitation Act of 1973 - 1.5 hours Multifamily Accessibility Requirements under the Fair Housing Act - 1.5 hours Exam - 1 hour to complete Upon successful completion of the course materials and exams, trainees will receive a certificate stating that they have had five hours of Multifamily Accessibility Design Requirements training that meets the OHFA QAP. Read more

E​&​A Team's Multifamily Accessibility Design Requirements Under Federal Laws and Texas Accessibility Code course was designed to meet the requirements for the Texas Department of Housing ​&​ Community Affair's (TDHCA) QAP. It consists of four instructional modules and a comprehensive exam. Multifamily Accessibility Overview (ADA, 504, Fair Housing Act)  - 1 hour Multifamily Accessibility Requirements under Section 504 of the Rehabilitation Act of 1973 - 1.5 hours Multifamily Accessibility Requirements under the Fair Housing Act - 1.5 hours Texas Accessibility Code Requirements - .5 hours Upon successful completion of the course materials and exams, trainees will receive a certificate stating that they have had five hours of Multifamily Accessibility Requirements training that meets the TDHCA QAP. Read more

No matter what affordable housing program you work with, each program requires owners and agents to do their due diligence when working with applicants to move them into affordable units, and with current tenants for continued program compliance requirements.   To demonstrate due diligence, a well-planned interview can be seen as a vital step in property management so that we can show and ensure that we move in eligible households for our programs. In addition, by asking the right questions and finding out information we can help ensure that households are paying the correct amount of rent depending on the program and that the right benefits go to the eligible persons/households.   To be successful in conducting interviews, one must have:    Effective tools for data collection and for communication with those to be interviewed, and   An interview methodology that is used by all staff who conduct interviews.   In this 90-minute recording of a live webinar, E&A Team’s, Tari Bradley, Housing Compliance Trainer, will review interview techniques that will help those in the site office pop the questions…the right questions to help  determine eligibility and maintain compliance.   Topics will include:   Using an interview plan as an effective way to ensure consistent results   Practical interview techniques   Common mistakes in interviewing   Interviewing persons with disabilities  Due to the allotted time frame, please note a full instruction of each area may not be available during this specific webinar but may be available in future webinars so please ensure you continue to check the E&A Team training calendar for future webinar dates, etc. Read more

Let’s face it. We’re all a little nervous when we find out there is going to be a file inspection conducted. Management begins reviewing the files and the associated paperwork in attempts to discover any noncompliances before the inspector comes.  But what happens when that one file is overlooked or maybe a noncompliance wasn’t discovered by management? How does the noncompliant unit affect the owner’s bottom line?  In this 90-minute session, Gary Kirkman, E&A Team’s Director of Compliance Training, will review how noncompliances can affect the LIHTC, HUD and Rural Development affordable housing programs. In addition, Gary will provide some practical tips to help management companies discover any potential errors before the file reviews occurs.  Attendees will have:  A better understanding of how common noncompliances can affect the various affordable housing programs.  A comprehensive course manual to aid staff in understanding noncompliance issues and some tips for conducting their own compliance reviews.  Topics will include:  Identifying Noncompliances  LIHTC Noncompliances  HUD Noncompliances  Rural Development Noncompliances Read more